Official Platform Documents

Bull99b Privacy Policy – Data Protection for Malaysian Players

Bull99b is committed to protecting the privacy and personal data of every member. This policy clearly explains how we collect, use, store, and safeguard your information as a Malaysian player.

Effective Date: 1 January 2026  |  Version 2.4
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Bull99b Privacy Commitment Summary

Key things you need to know about how bull99b manages and protects your personal data.

Fully Encrypted Data

All data transmitted between your device and bull99b's servers is protected with 256-bit SSL encryption — the same standard used by online banking in Malaysia.

No Data Sales

Bull99b does not sell, rent, or share members' personal data with any third party for marketing purposes without your explicit consent.

You Control Your Data

You have the right to access, correct, and request the deletion of your personal data held by bull99b at any time by contacting customer support.

Clear Purpose

Your data is collected solely for the stated purposes — account verification, transaction processing and platform improvement. There is no hidden use.

PDPA Compliance

The bull99b Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA), which governs the collection and processing of personal data.

Policy Change Notice

Members will be notified of any material changes to this Privacy Policy via email at least 14 days before the changes take effect.

How bull99b Protects Your Privacy

The concrete steps we take to keep your personal data safe and protected at all times.

Secure & Centralised Servers

Bull99b members' personal data is stored on servers protected by multi-layered firewalls and intrusion detection systems that operate around the clock. Access to member data is restricted to authorised personnel only, and every access is logged for audit purposes.

KYC Identity Verification

Bull99b's Know Your Customer (KYC) process uses a secure identity verification system to validate member information during registration and at first withdrawal. Identity documents submitted are stored with encryption and deleted once verification is complete.

Two-Factor Authentication (2FA)

Bull99b provides two-factor authentication for all member accounts. With 2FA enabled, accessing your account requires an additional verification code on top of your password — keeping your account protected even if your password is compromised.

Sensitive Information Masking

Sensitive financial information such as bank account numbers and digital wallet details is stored in masked format within bull99b's systems. Customer support staff can only view the information necessary to resolve your issue.

Regular Security Audits

Bull99b conducts regular system security audits by both an internal security team and independent external experts to identify and address any vulnerabilities before they can be exploited. Audit records are retained for a minimum period of five years.

Account Activity Logs

Every login, bet, deposit and withdrawal on your bull99b account is recorded in an activity log that you can review at any time. If you notice any activity you did not carry out, you can report it immediately to our customer support team.

Important Notice: By registering and using the bull99b platform, you agree to the collection and processing of your personal data in accordance with the terms of this Privacy Policy. Please read this document carefully. If you do not agree with any part of this policy, you are advised not to use the bull99b platform. For any privacy-related enquiries, please contact us at support@bull99b.best.

01Introduction & Scope of the Privacy Policy

This Privacy Policy is published by bull99b for the bull99b.best website platform and all related services. This document sets out in detail how bull99b collects, uses, stores, protects, and in certain circumstances discloses the personal data of members who use our platform.

This Privacy Policy applies to all registered bull99b members, individuals who browse the bull99b website without registering, and any party that interacts with bull99b through its available communication channels, including customer support via email, live chat, or WhatsApp.

Bull99b complies with Malaysia's Personal Data Protection Act 2010 (PDPA), which governs how organisations handle the personal data of individuals in Malaysia. We are committed to ensuring that all our data handling practices meet the requirements of applicable law.

This Privacy Policy forms part of the overall agreement between you and bull99b. Please also read Terms & Conditions us for a full overview of the bull99b platform's terms of use.

02Personal Data We Collect

Bull99b collects various types of personal data depending on how you interact with our platform. The data collected is grouped into the following categories:

Identity Data:

  • Full name as per official identity document
  • MyKad number or passport number (for KYC verification purposes)
  • Date of birth (for age verification)
  • Current residential address in Malaysia
  • An active Malaysian mobile phone number
  • A valid and active email address

Financial Data:

  • Malaysian bank name and bank account number (for withdrawal processing)
  • A mobile number registered with DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay or FPX
  • Records of all deposit and withdrawal transactions in MYR
  • Betting history and gaming activity on the bull99b platform

Technical & Usage Data:

  • The IP address of the device used to access bull99b
  • Device type, operating system, and web browser
  • Login and logout timestamps
  • Records of pages visited and features used within the platform
  • Cookie data and other tracking technologies (subject to your consent)

03How We Collect Data

Bull99b collects members' personal data through a variety of transparent and legitimate methods:

  • Account registration: Information you provide when completing the bull99b account registration form, including your name, phone number, email address and other required details.
  • KYC verification: Documents you submit for identity verification during the KYC process — typically a copy of your MyKad or passport.
  • Financial transactions: Information shared automatically when you make a deposit or request a withdrawal via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or FPX Maybank2u and CIMB Clicks.
  • Platform usage: Data automatically recorded by bull99b's systems while you use the platform, including betting activity, page navigation and system logs.
  • Support communications: Information you share when contacting bull99b customer support via live chat, email or WhatsApp.
  • Cookies and similar technologies: Data collected through cookies and other tracking technologies when you browse the bull99b website – subject to your cookie consent preferences.

04Purpose of Personal Data Use

Bull99b uses collected personal data solely for the following legitimate and stated purposes:

Purpose of Use Description Legal Basis
Account Management Creating and maintaining your bull99b account, processing logins, and keeping your account secure Contract fulfilment
Transaction Processing Processing MYR deposits and withdrawals via Malaysian local payment methods Contract fulfilment
Identity Verification (KYC) Verifying member identity to comply with anti-money laundering requirements Legal requirement
Customer Support Resolving complaints, responding to enquiries, and providing technical support to members Legitimate interest
Fraud Prevention Detecting and preventing fraudulent activity, money laundering, and platform abuse Legal requirement
Platform Improvements Analysing usage data to improve the user experience and performance of the bull99b platform Legitimate interest
Marketing Communications Sending bull99b promotional information and special offers to members (subject to consent) Member consent

Bull99b will not use your personal data for any purpose other than those stated in the table above without first obtaining your additional consent.

05Data Sharing With Third Parties

Bull99b takes a very careful approach when it comes to sharing member data. Our core principles are: your data is never sold, rented, or shared for third-party marketing purposes. However, there are limited situations where bull99b needs to share member data:

  • Payment providers: Information required to process transactions is shared with payment providers including DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and banks via FPX. This sharing is limited strictly to the data needed for the transaction concerned.
  • Game software provider: Betting data is shared with third-party game providers that supply casino content on the bull99b platform for the purposes of game processing and resolving technical disputes.
  • Legal requirement: bull99b may disclose member data to the relevant authorities or law enforcement agencies when required to do so by a court order or applicable law in Malaysia.
  • Fraud prevention: In cases involving serious fraud or money laundering, bull99b may share relevant information with financial institutions or the relevant authorities.
  • Your consent: In other circumstances where you have given explicit consent for a specific data sharing arrangement.

All third parties that receive bull99b member data are required to maintain data protection standards equal to or higher than those applied by bull99b itself, and are only permitted to use such data for the purposes specified in a valid data sharing agreement.

06Data Storage & Security

Bull99b stores members' personal data on secure servers with multi-layered security measures in place to prevent unauthorised access, disclosure, alteration, or destruction.

  • Retention period: Active member account data is retained for as long as the account remains active. Following account closure, core transaction and identity data is retained for a minimum of 7 years to meet applicable financial and legal record-keeping requirements in Malaysia.
  • Data-at-rest encryption: Sensitive data stored on bull99b's servers is encrypted using industry-standard encryption for data at rest.
  • Data-in-transit encryption: All data transmitted between your device and bull99b's servers is protected with 256-bit TLS/SSL encryption.
  • Access controls: Access to member data within bull99b's internal systems is restricted on a least-privilege basis — staff are only granted access to the data they need to carry out their specific duties.
  • Incident response: bull99b has a clearly defined security incident response procedure. In the event of a serious data breach, affected members will be notified within the timeframe required by applicable law.

07Cookies & Tracking Technologies

Bull99b uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit the bull99b website.

Types of Cookies We Use:

  • Essential Cookies: Required for core bull99b platform functions including login authentication, session security, and platform stability. These cookies cannot be disabled as they are critical to platform operations.
  • Functional Cookies: Saving your preferences and settings — such as your preferred language, favourite betting limits and display settings — to make using the platform more convenient.
  • Analytics Cookies: Helping bull99b understand how members use the platform — which pages are visited most, which features are used most often, and how much time is spent on them — for the purpose of platform improvement.
  • Marketing Cookies: Used to deliver more relevant bull99b advertisements and promotions to you. These cookies are only active with your consent.

You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the bull99b platform and your overall gaming experience.

08Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data processed by bull99b:

Right of Access

You have the right to request access to your personal data held by bull99b. We will provide a copy of that data within 21 business days from the date your request is received.

Right to Rectification

If any personal data bull99b holds about you is inaccurate or out of date, you have the right to request a correction. Contact customer support with appropriate proof and we will update your records within 14 days.

Right to Erasure

You may request the deletion of your personal data when it is no longer needed for its original purpose, or when you withdraw your consent. Subject to statutory retention requirements.

Right to Restrict Processing

In certain circumstances, you have the right to request that bull99b restrict the processing of your personal data — for example, while a data accuracy review is in progress.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time. Once you do so, bull99b will immediately stop processing your data for that purpose.

Data Portability Rights

You have the right to receive the personal data you have provided to bull99b in a machine-readable format and to transfer that data to another service provider if you wish.

To exercise any of the rights above, please contact bull99b customer support at support@bull99b.best. We will process your request within the timeframe required by law.

09Data of Minors

Bull99b takes the protection of minors seriously. Our platform is exclusively for individuals aged 18 years of age and above only, and we do not knowingly collect or process personal data of individuals under the age of 18.

  • All account applicants are required to confirm they are 18 years of age or older at the point of registration. Additional age verification may be requested during the KYC process.
  • Should bull99b discover that personal data belonging to a minor has been collected inadvertently, that data will be deleted immediately and the account in question will be closed.
  • Parents or guardians who become aware that their minor child or ward has registered a bull99b account are urged to contact our customer support immediately at support@bull99b.best for prompt action.

10Amendments to the Privacy Policy

Bull99b reserves the right to update or amend this Privacy Policy at any time to reflect changes in data handling practices, new legal requirements or platform improvements.

  • Any material changes to this Privacy Policy — particularly those that may affect member rights or how data is used — will be communicated to all members via their registered email address at least 14 days before the changes take effect.
  • Notice of changes will also be posted on the main Privacy Policy page of the bull99b platform for a minimum period of 30 days.
  • Continued use of the bull99b platform after the effective date of any policy change will be considered your acceptance of the updated policy.
  • If you do not agree with any changes to the Privacy Policy, you have the right to close your bull99b account before the changes take effect. Please contact customer support to process your account closure and withdrawal of your remaining balance.

Amendment History The current version of the bull99b Privacy Policy is Version 2.4, effective 1 January 2026. If you wish to review a previous version of this Privacy Policy, please contact support@bull99b.best.

11Contact Us – Privacy Enquiries

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by bull99b, please contact us through the following channels:

  • Email: support@bull99b.best (for privacy-related requests, please include "Privacy Inquiry" in your email subject line)
  • Live Chat: Available on the bull99b platform, 24 hours a day, 7 days a week
  • WhatsApp: Via the bull99b customer support number listed on the platform

Bull99b will endeavour to respond to all privacy-related inquiries within 3 business days from the date the enquiry is received. For more complex requests such as data access or data deletion requests, the maximum response period is 21 business days in accordance with Malaysia's PDPA requirements.

Bull99b's Privacy Policy – What It Means for You as a Malaysian Player

In today's digital landscape, data privacy is not something to be taken lightly. For players using an online betting platform like bull99b, this means sharing fairly sensitive personal information — from your full name and MyKad number for the KYC process, to your bank account or e-wallet details for financial transactions in MYR. Understanding how this information is managed is not just your right — it is a reasonable necessity for every informed player.

Bull99b approaches data privacy not as a compliance checkbox, but as a core part of our commitment to player trust. That trust is built not through words alone — it is built through real practices you can see and judge for yourself. When you deposit RM 100 via DuitNow or Touch 'n Go eWallet, your transaction data is transmitted over an encrypted connection to bull99b's servers and stored in a protected format. When you request a withdrawal to your Malaysian bank account, the process takes place in a secure environment with strengthened identity verification.

What many players may not be aware of are their rights under Malaysia's Personal Data Protection Act 2010 (PDPA). The PDPA is a Malaysian law that governs how organisations handle individuals' personal data, and it grants you concrete, enforceable rights. As a bull99b player, you have the right to know what data we hold about you, to request a copy of it, to request corrections if there are any errors, and under certain circumstances, to request that your data be deleted. These rights are not just written into policy — you can exercise them directly by contacting bull99b customer support.

A question new players often ask is about the KYC (Know Your Customer) process. Many feel a little hesitant when asked to submit a copy of their MyKad for verification. Understanding the actual purpose of KYC can help ease this concern. KYC is not designed to collect your information for marketing purposes — it is a standard financial compliance requirement aimed at preventing money laundering, identity fraud, and misuse of financial platforms. Major Malaysian banks such as Maybank and CIMB carry out similar KYC processes when opening accounts. bull99b stores KYC documents with encryption and restricts access to the compliance team on a need-to-know basis.

Regarding cookies and online tracking, bull99b uses these technologies primarily for two practical purposes — to keep your login session secure and stable, and to understand how players use the platform so we can improve it. No cookies are used to sell your data to third-party advertisers. If you are uncomfortable with analytics or marketing cookies, you can manage them through your web browser settings — though this may slightly affect your experience on the platform.

Data sharing with third parties is another area that often raises concerns. The straightforward principle bull99b holds to is this: we only share your data when it is necessary to deliver the service you requested, or when required by law. When you make a deposit via GrabPay or ShopeePay, the information needed to process the transaction is shared with the relevant payment provider — just as it would be when you pay at any merchant using the same digital wallet. That is a necessary and expected share, and you have already consented to it by choosing that payment method.

Ultimately, the bull99b Privacy Policy is a living document that we will update whenever there are changes to our practices, new legal requirements, or in response to player feedback. Whenever there is a material change — meaning a change that could affect how we use your data — you will receive notice via email at least 14 days before that change takes effect. This is not merely good practice — it is a commitment we make to every Malaysian player who entrusts their personal information to the bull99b platform.

FAQ – bull99b Privacy Policy

The questions most frequently asked by bull99b members about their privacy and personal data protection.

No. bull99b does not sell, rent, or share members' personal data with any third party for marketing purposes. Your data is only shared with payment providers necessary to process your transactions (such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, or FPX), with game software providers for technical game functions, and with the relevant authorities when required under Malaysian law. All such data sharing is limited to the minimum information necessary and is subject to strict data protection agreements.

The KYC (Know Your Customer) process is a standard compliance requirement for financial and betting platforms to prevent money laundering, identity fraud, and platform abuse. By verifying member identities, bull99b ensures that every account belongs to a real, eligible individual. All KYC documents submitted are stored with encryption within bull99b's systems, with access restricted to the compliance team only. Once verification is complete, physical documents are not retained any longer than necessary.

You may submit a data access request by emailing support@bull99b.best with the subject line "Personal Data Access Request". Please include your full name, registered phone number, and the type of data you wish to access. For security purposes, we may require additional identity verification before processing the request. bull99b will respond and provide the relevant data within a maximum of 21 working days from the date a complete request is received.

When you close your bull99b account, your platform access will be deactivated and you will no longer be able to log in or use our services. However, core records such as transaction history and identity verification information will be retained for a minimum of 7 years to comply with Malaysian legal and financial requirements, including anti-money laundering record-keeping obligations. This data will not be used for any marketing purposes after account closure. You may request the deletion of other data not subject to legal retention requirements by contacting customer support.

Yes, you can unsubscribe from bull99b marketing emails at any time. Every marketing email we send includes an "Unsubscribe" link at the bottom. Click that link and you will no longer receive promotional emails from bull99b. You can also update your communication preferences through your account settings or by contacting customer support. Please note that unsubscribing from marketing emails does not prevent bull99b from sending important account-related communications, such as transaction confirmations or security notices.

Bull99b's Data Protection Commitment

Bull99b is fully committed to protecting the privacy and personal data of every Malaysian member. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and use 256-bit SSL encryption for all data communications. For privacy-related enquiries or to exercise your rights as a data subject, please contact us at support@bull99b.best. For full details on your rights and responsibilities, please also read the Terms & Conditions us.

Play Safe & Secure at bull99b

Your data is protected, your privacy is respected. Register a free account today and enjoy Sports Betting, badminton, slots and Live Casino on a platform that's safe, fair and responsible.

✔ Data protected with 256-bit SSL ✔ Compliant with Malaysia's PDPA ✔ No data sales to third parties ✔ 24/7 privacy support
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